Frequently Asked Questions

Where is Railway Storage located?Our property address is 4210 North Progress, Spokane Valley, WA 99216 (corner of Trent and Sullivan).Our convenient location is perfect for anyone who lives or works in “The Valley”.
What are your office hours?
You can visit our office anywhere from 10:00 am to 3 :30 pm and call us between 7:30 am-5:00 pm. We’re here from Monday to Friday!
What are your access hours?
Tenants get access to their storage units from 6:00 am to 10:00 pm. Please get in touch with one of our staff members if you think you may need more flexible access hours.
How safe are my belongings?
You can rest assured your belongings are well protected. Our property is equipped with secure storage units, video cameras, a gate access system and ample bright lighting.
Can I store my vehicle?
Yes, you can. We have a number of different-sized options, allowing you to keep your vehicle clean in any weather with an indoor unit. With our convenient location in Spokane Valley, you can keep your RV or boat close to your favorite parks, lakes, or rivers!

How about paying online?
With our online bill pay option, our customers can pay their bills, manage their account information, and reserve storage units from anywhere with an internet connection - even if you’re in the middle of the Spokane River!

Where do I go from here?
If you haven’t done that already, you can search around our website and check out the unit prices and self-storage amenities we’re offering to new tenants. Otherwise, feel free to call us or use our contact form - our team will work with you on anything you need.

What is drive-up access?Drive-up access offers a clean environment for your belongings, while also allowing you to park your car or moving van a few feet away from your rental. Because these storage units are on the ground floor, you won’t have to worry about stairs or steps throughout your renting experience.